This is annoying, as even if you are browsing files in the Finder without looking at the ones on the hard drive, the Finder triggers a spin-up, and then bogging down the system until the hard drive has finished spinning up.Ī workaround for this is to not let the hard drive be inactive for more than five minutes by constantly touching a hidden file on the hard drive. Meaning that no matter what preferences are set in System Preferences, if 10 minutes of inactivity have passed, the hard drive will go to sleep.

If the issue persists, then contact the technical expert's team.A problem with some of the Western Digital's My Book external hard drives is that they have a spin-down functionality built into their firmware.

If not, disable it, and click the Apply button followed by OK.

Make sure that both of the options are disabled.

Under the USB Selective Suspend Settings section, you can find two options On battery and Plugged in.

Now the USB Selective Suspend Settings option will be displayed, select it.

Click the plus icon beside the USB Settings option.Locate the USB Settings option and select it.Click Power Options Change Plan Settings Change advanced power settings.Now, all the icons will be displayed on the screen.Click the Change button and choose the Small option.Navigate to your system Control panel section.If the above troubleshooting method does not fix the issue, then follow the instructions given below. Make sure that you are using the USB cable provided with your passport package.

If your Western Digital My Passport Go setup keeps disconnecting, then first, check if the USB cable is connected properly.From there, you will be able to update to the current available 02.43.09-038. For Mac®, go to the Apple® menu and select Software Update If your device is currently running firmware version 02.10.12-129 or earlier, please update to 02.11.09-053 first.

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